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Auto Law Lemon


A vehicle is considered a lemon if it has a substantial defect that impairs your safety or your ability to drive it, or impacts its market value and the car has not been repaired after a reasonable number of attempts.Please note, the OCABR cannot assist you with Registry of Motor Vehicle Services. For RMV related services, please visit www.mass.gov/RMV or call the RMV at (857) 368-8000.




auto law lemon



If you have not yet notified the manufacturer and you think your car meets the definition of a lemon, you should immediately notify the manufacturer by letter, sent via certified mail, return receipt requested. (See sample letter B.) Send a copy of your letter to the Consumer Protection Division along with a completed complaint form, and keep a copy for your own files. In your letter, you should:


If your car is a lemon and the manufacturer is unable to correct the problem within 30 days of receiving your letter, the manufacturer must repurchase or replace your vehicle. If you previously contacted the manufacturer, you will want to send a follow-up letter by certified mail, return receipt requested, outlining your problem, the steps you have taken to resolve it and what action you want taken. (See sample letter C.)


You may want to have an independent automotive expert examine your car. You can submit a written report of the expert's findings to the arbitrator. You will have to pay for the expert, but the report might help you make your case. You can ask the arbitrator to reimburse your expenses in obtaining the report, although you cannot be assured you will be compensated for this expense even if you prevail in the arbitration.


If you have been sold a lemon, contact a private attorney to discuss your options. The Oregon State Bar referral service can help you find an appropriate legal representative and can be reached at 503-684-3763 or toll-free in Oregon at 1-800-452-7636. Please visit the Oregon State Bar for more information.


Lemon laws are laws that provide a remedy for purchasers of cars and other consumer goods in order to compensate for products that repeatedly fail to meet standards of quality and performance. Although many types of products can be defective, the term "lemon" is mostly used to describe defective motor vehicles, such as cars, trucks, and motorcycles.


Lemon law protection arises under state law, with every U.S. state and the District of Columbia having its own lemon law.[1] Although the exact criteria vary by state, new vehicle lemon laws require that an auto manufacturer repurchase a vehicle that has a significant defect that the manufacturer is unable to repair within a reasonable amount of time.[2] Lemon laws consider the nature of the problem with the vehicle, the number of days that the vehicle is unavailable to the consumer for service of the same mechanical issue, and the number of repair attempts made. If repairs cannot be completed within the total number of days described in the state statute, the manufacturer becomes obligated to buy back the defective vehicle. Contrary to popular belief, the dealership has no obligation to buy back the vehicle, because the dealership does not warrant the vehicle, the manufacturer does.


Some state lemon laws cover only certain classes of vehicles, such as vehicles purchased for individual use but not for business use, or vehicles under a certain gross weight. A small number of states additionally have more limited lemon laws that cover used vehicles. New York State is one state with a used car lemon law.[3] Some states have lemon laws that apply to pet purchases.[4] California has a broad lemon law, the Song-Beverly Consumer Warranty Act, which covers a wide range of products, including vehicles, boats, electronics, and appliances.[5][6]


The Magnuson-Moss Warranty Act was enacted as a federal law in 1975, and protects citizens of all states, to ensure that manufacturers honor their warranties and to reduce the chance that a consumer will be misled about the nature and scope of a warranty when making a purchase.[7] The Act extends to the purchase of consumer products, including motor vehicles and appliances. The Act also provides that the warranter may be obligated to pay the prevailing party's attorney in a successful lawsuit, as do most state lemon laws. A consumer may pursue relief under both a state lemon law and the Magnuson-Moss Warranty Act.[8]


Consumers have been known to take creative measures to try to convince vehicle manufacturers to buy back defective vehicles.[10] The Queensland Parliament conducted an inquiry on the need for a consumer lemon law for new motor vehicles.[11][12] A report of the findings of the inquiry was published in November 2015.[13]


New cars and other new motor vehicles are covered by manufacturers' warranties. These warranties must follow the rules set by the federal Magnuson-Moss Warranty Act and the Uniform Commercial Code (UCC) (refer to the section on Warranties for more information). The manufacturer's warranty is provided at no extra cost to the buyer. Sometimes, despite the best efforts of a dealer's service department, a defect cannot be satisfactorily fixed. These unfixable vehicles are popularly referred to as "lemons." New Hampshire's "Lemon Law" provides a method for the "lemon" owner to satisfactorily resolve the problem.


New Hampshire's "Lemon Law" (RSA 357-D) applies only to new vehicles purchased from New Hampshire dealerships. New Hampshire consumers who find themselves with a defective new vehicle that the dealer has been unable to repair may turn to the Motor Vehicle Arbitration Board (MVAB). The MVAB will decide whether the motor vehicle is so impaired by its defect that the manufacturer should take the vehicle back. The MVAB, a five-person panel of consumers, auto dealers and certified mechanics, has been in existence since January 1, 1992. The MVAB reviews consumer complaints about defective vehicles and holds evidentiary hearings which typically include inspecting and/or test driving the vehicle. If a majority of the panel members find that the vehicle is substantially impaired due to defects covered by the manufacturer's warranty, the board will order the manufacturer to either buy the "lemon" back from the consumer or, at the consumer's option, trade the "lemon" for another vehicle of equal value. The MVAB can also award "damages" which can include license and registration fees as well as the finance charges (interest) for the loan to purchase the defective vehicle. Either the consumer or manufacturer can appeal a MVAB decision to the Superior Court.


New Hampshire's "Lemon Law" also requires that any motor vehicle sold in New Hampshire conform to the applicable manufacturer's warranty and that manufacturers promptly correct defects covered by the warranty. This requirement is complemented by RSA 382-A:2-329 which requires automobile manufacturers to maintain in-state service agents and to provide parts needed for repairs within 30 days or less. (For further information, refer to Warranties.)


The Lemon Law Experts of Consumer Law Experts have handled thousands of California lemon law cases. We boast a fantastic success record and we have recovered $Millions for our lemon law clients. By hiring our firm, you are working with the best lemon law attorneys in California. The manufacturers know who we are, the defense attorneys know who we are, and the judges know who we are. You need the lemon law experts to step in and get you the compensation that you deserve. Call today for a case evaluation.


There is no quick or easy answer to this question. This is why it is important to speak with the Lemon Law Experts who will conduct a free case evaluation and tell you whether you have a claim worth pursuing. Call the experienced Lemon Law Experts today and speak directly with a lemon law attorney who will conduct a fast and free case evaluation for you and explain the lemon law process.


There should be no up front costs or retainer fees when hiring a lemon law attorney. Both federal and state lemon laws require the manufacturer to pay for your reasonable attorneys fees and costs or make a reasonable contribution towards your attorneys fees and costs, for a successful case.


The length of time related to each lemon law case is unique to each set of individual facts. Some of our cases resolve within 90 days and others can take much longer. In order to maximize your potential for recovery it is important that you discuss your case with an experienced lemon law attorney as soon as possible so that you will have proper guidance from the outset of your case.


You may still have a claim. The lemon laws provide consumer with protection as long as the problems took place during the warranty period. In many situations, you may still qualify for lemon law protection even if your vehicle is not outside the warranty period. You may have a valid lemon law claim as long as the first repair attempt for the defect occurred during the warranty period.


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There are five Motor Vehicle Arbitration Board members and three alternates appointed by the Governor for a three-year term. Each may be appointed for additional three-year terms twice. "One member of the board and one alternate shall be new car dealers in Vermont, one member and one alternate shall be persons active as automobile technicians, and three members and one alternate shall be persons having no direct involvement in the design, manufacture, distribution, sales or service of motor vehicles or their parts."(9 V.S.A. Section 4174)


For more specific information about the Florida Lemon Law, including the steps necessary to pursue a lemon law claim and a searchable list of vehicles reported as bought back by manufacturers, please review the information provided on the pages linked below. . Some coverage is different for recreation vehicles. For information about recreation vehicles, click here. 041b061a72


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